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CROSS (Citizen Reinforcing Open Smart Synergies) is a project co-financed by the European Union within the framework of European Programme (CIP Framework Programme for Competitiveness and Innovation), born with the aim and the ambition to create an innovative ecosystem and a new mentality to deal with the challenges and difficulties arising from the economic crisis. The idea of CROSS stems from a resolution of the European Parliament (2008), which identifies voluntary work as possibly the most sustainable type of renewable resource. The world of volunteering is an asset to many realities. However it is implicit as it acts in a non-monetary. CROSS wants to give value to these realities through the creation and use of a digital platform able to link public authorities, voluntary organizations and users.